Travel in Alert Level 3

Alert Level 3 was introduced on 1 June 2020 imposed by the South African Government. The downgrade to Alert Level 2 is anticipated later in 2020.


The Basics

  • Cargo Domestic - No restrictions / unlimited cargo.
  • Cargo Regional (cross-border) - permitted, subject to the approval of the Department of Transport and SACAA
  • Passenger Charter - For business purposes only and to any airport within the borders of South Africa.
  • You will need to produce a document illustrating that you are travelling for business
  • Scheduled airlines are only permitted to fly between Johannesburg (OR Tambo and Lanseria Airports), Cape Town and Durban.

      Safety Precautions

      There are a number of measures that we have put in place that meet the legislated regulations.  See bottom of page for more, but as a quick overview you can expect the following:


      • COVID-19 questionnaire to be completed 24 hours prior to flight. Download Here
      • Screening of all staff and passengers
      • Compulsory wearing of masks throughout flight
      • Catering on short flights will be limited to beverages. Catering on extended flights a meal will only be provided by an approved in-flight catering specialist
      • Aircraft cleaned and sterilized prior to each flight.


      • All staff and customers are required to wear masks for the duration of their journey with us.
      • The crew also wear masks to protect them and our passengers.
      • All passengers to provide their own masks.


      Keeping Hands Clean

      • Each passenger will be required to clean their hands with hand sanitiser, provided by our the crew, when boarding.
      • The crew also have additional sanitiser on board should customers need any. 

      Temperature Checks

      • All crew will have their temperature taken before duty, and any person who exhibits a temperature over 38°C will be sent home.
      • All customers will also have their temperatures taken before boarding, and any customer with a temperature over 38°C will be denied boarding.
      • The crew are also equipped with digital thermometers to monitor customer temperatures during flight.

      What You Can Do

      • Don’t fly if you are feeling ill. Having a compromised immune system already increases your risk of contracting the virus and puts other people at risk.
      • Masks are a requirement and will need to be worn at the airport and while travelling.
      • Regularly washing your hands is one of your best defences against COVID-19. The WHO recommends using an alcohol-based hand sanitiser product, and it's a great idea to keep a travel-sized bottle on you at all times.
      • Maintain physical spacing at the airports and onboard. 


      Using Your Face Mask

      The World Health Organisation has advised the following on the use of face masks. Masks are effective only when used in combination with frequent hand-cleaning with alcohol-based hand rub, or soap and water.


      How To Use A Mask Properly:

      • Wash your hands before fitting a mask
      • Make sure your mask covers your nose and chin
      • Do not touch the front of the mask while wearing it
      • Remove the mask using the string or bands, not the front of the mask